FAQ: The Wyrmwood Magnetic Game Master Screen

Check out the project updates on Kickstarter


Absolutely. This is the launch of the core Wyrmwood Magnetic Game Master Screen. We went to great lengths to make it modular, so that moving forward, we can add components and features that will be compatible with the set you already have. In terms of what's to come, we have some ideas, but we'll also be looking to you to tell us what you need. After all, this project was developed as a direct result of our previous clients and backers requesting it. The modular design of the Wyrmwood Magnetic Game Master Screen means that as we develop new components, they will be fully compatible with your set. The continuing evolution of the system, coupled with our Craftsman's Promise guarantee, means that this is truly designed to be the last screen you'll ever need. Last updated: Tue, Jan 24 2017 11:16 am EST


Each panel you pledge for includes two acrylic sheets at no additional charge. We've tested it with Expo brand markers, and found that even a week after writing on the surface, they easily erased using solely a standard eraser. We recommend using these for best results. Last updated: Wed, Jan 25 2017 4:39 pm EST


Our Kickstarter is structured assuming that you're purchasing panels. However, we can arrange for the purchase of individual components on demand - please message us if you'd like to do this, and we'll give you instructions on exactly how to pledge, and get you what you need. Last updated: Sat, Feb 4 2017 3:13 pm EST


Yes! We found that the drawers from the Chest of Holding worked so well as small, convenient trays, that we wanted to make them available on their own, as well. Last updated: Wed, Jan 25 2017 4:39 pm EST


Absolutely! the Two-Way Tower is designed to work with the Personal Tray and Tabletop Tray. We do recommend the Personal Tray or Mini Tray for use behind the Screen, however. The Tabletop Tray, with its lower walls, works great on the player side of the Screen. Last updated: Wed, Jan 25 2017 4:39 pm EST


Classic Panel: 13-5/8" x 11-5/16" x 1" Rotational Panel: 13-5/8" x 11-5/16" x 1" Note: Panels are designed to accept inserts up to US Letter size (8-1/2" x 11") Two-Way Tower: 13-1/4" x 6-1/4" x 3-1/2" Chest of Holding: 13-1/4" x 5-1/8" x 4-1/8" Initiative Tracker: 11-1/4" x 1/2" x 1/2" Mini Dice Tray/Chest of Holding Drawer: 2-1/4" x 4-1/16" x 4-1/6" (1-1/4" interior depth) Last updated: Wed, Jan 25 2017 4:39 pm EST


Shipping works differently for domestic and international pledges, so let's break it down that way. DOMESTIC SHIPPING: Our pledge tiers include a base shipping charge of $20. That covers the base cost of shipping Classic & Rotational Panels to you. This is a flat rate, regardless of how many of these Panels you choose to purchase. Initiative Trackers (if unlocked) and Dice add-ons will ship for no additional charge beyond the $20 flat rate. Larger, heavier components, such as the Two-Way Tower and Chest of Holding, will carry additional shipping charges, on a PER COMPONENT basis. These items will be shipped separately (though at the same time), to both best protect the items and get the lowest shipping rates possible. Items will ship at the same time, though, so you should receive them at the same time. INTERNATIONAL SHIPPING: Our pledge tiers include a base shipping charge based on your location (Canada, $55, Rest of the World, $80). That covers the base cost of shipping Classic & Rotational Panels to you. This is a flat rate, regardless of how many of these Panels you choose to purchase. Initiative Trackers (if unlocked) and Dice add-ons will ship for no additional charge beyond the flat rate, as well. Larger, heavier components, such as the Two-Way Tower and Chest of Holding, incur additional shipping charges on a PER COMPONENT basis. Unlike domestic pledges, all international backers will receive their components together in one large shipment. Last updated: Sat, Feb 4 2017 3:13 pm EST


All of the components of the Wyrmwood Magnetic Game Master Screen will be available on our website, though of course no orders for it will be shipped until all backers have gotten their pledges. There will also be additional components to come, so you can always add more to your screen later on. Last updated: Sat, Feb 4 2017 3:13 pm EST

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://wyrmwood-gm-screen.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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